Support Center

Help with Zenviofy and connected workflows

Find answers about account authorization, video preparation, TikTok draft uploads, privacy requests and service access.

How do I connect TikTok?

Start the connection from the Zenviofy service. TikTok then displays its own login and consent screen. Authorize only the account you intend to use.

Why is the connected profile displayed?

Basic profile details help the user verify the destination account before confirming an upload.

Where does the video go?

The current workflow sends the selected video to TikTok drafts. It does not directly publish the video to the user's public profile.

Can I revoke access?

Yes. Connected-platform authorization can be revoked through the platform's account settings where available.

What content may I upload?

Only content you own or are authorized to use. You are responsible for the video, caption, rights and platform compliance.

How do I request data deletion?

Email contact@zenviofy.com with your request. Do not include passwords or secret credentials.

Troubleshooting

Useful details to include

Describe the step you were completing, the time of the issue and the error message. Never include a password, token or client secret.